Care Coordinator-Housing and Jobs Collaborative

SUMMARY:  The Care Coordinator for the Housing and Jobs Collaborative (HJC) Rapid Rehousing program will assist clients during the lease-up process and will engage tenants to provide supportive services to promote housing sustainability and stability, linkage to employment services and mainstream resources, community integration, and improved health and wellness.  Additionally, the Care Coordinator will provide clinical services, within scope of practice, to tenants requesting assistance.



  • Accept, screen, and process referrals received from DHS and/or Housing For Health (HFH), and community partners, including the San Gabriel Valley (SPA 3) Coordinated Entry System (CES).
  • Conduct intake and enrollment with eligible clients, including assisting clients with gathering program eligibility documentation, and completing program intake forms.
  • Assist clients with accessing temporary housing, including shelter, until permanent housing is secured.
  • Support clients with the lease-up process, including meeting with property management, reviewing and signing their lease, and obtaining household necessities.
  • Conduct comprehensive bio-psycho-social assessments.
  • Develop individualized collaborative service plans for tenants.
  • Coordinate with the agency providing rental assistance to locate appropriate permanent housing, and develop and implement a rental assistance plan that includes a step down approach toward the client paying the entirety of their rent.
  • Strive to recognize the best in each tenant and to support the meaningful change they seek through building relationships and utilizing motivational interviewing techniques and strength based case management techniques.
  • Meet with each tenant on regularly scheduled basis and document progress and strength in progress notes.
  • Provide home and field based services as appropriate.
  • Transport tenant as needed to essential appointments that support their stability and housing retention.
  • Assist tenant with navigating and abiding by their lease obligations.
  • Support tenants with learning and practicing fiscal responsibility.
  • Assist tenant with their physical and mental health needs by providing support and linkage to appropriate services.
  • Complete and submit required weekly and monthly program reports.
  • Other duties as assigned.



  • Required to have at least one year of experience working with homeless individuals AND have a social work/mental health related bachelor’s degree, or have a minimum of two years of experience providing direct mental health or intensive case management services.
  • Have experience working with clients with employment barriers and/or mental illness, chronic health issues, and substance use disorders.
  • Have expertise in the following areas: homelessness, outreach and engagement strategies, intensive case management services, best practice models, mental health and substance use disorder services, crisis intervention, suicide assessment and prevention, affordable housing and public benefits applications, housing and landlord/tenant rights, eviction prevention, etc.
  • Possess valid California driver’s license and have access to properly registered vehicle.


Union Station is an Equal Opportunity Employer

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