Employment Opportunities

People serving food in homeless shelterOne of the most rewarding ways to get involved with Union Station is to launch your career with us.  If you’re looking for an opportunity to make a difference in your community, we offer a number of job opportunities in client services, fundraising, facilities, and administrative support, among others. We offer staff a friendly work environment and the opportunity to work alongside others who share their dedication, integrity, and passion for our mission.  We support our employees through on-the-job training and professional development opportunities.

Our benefits include paid vacation and holidays, sick and hospital leave, medical, dental, and vision insurance, flexible spending accounts, tuition reimbursement programs, and 403(b) retirement plans.

To apply for a position with us, please complete an online application by clicking on the apply now link following the position description below.

All candidates must complete an online application to be considered for employment. Resumes received by email, mail, or fax will not be considered.

We update this page as positions become available, so if you don’t see something that fits your skill set today, please visit our site again soon.

Thank you for your interest in employment opportunities with Union Station Homeless Services.

The following opportunities are currently open:

Housing Matcher Posted February 16, 2017

The SPA 3 Housing Matcher facilitates linkage of eligible clients to applicable housing resources. The Housing Matcher acts as a liaison between CES housing navigators and permanent housing providers, landlords, and associated systems of care to support the application and lease-up process. The SPA 3 Housing Matcher will provide oversight, review, and compile reports to ensure the accuracy and integrity of CES program outcomes. and client records - both in HMIS and physical charts.

Apply now

JOB SUMMARY:  The SPA 3 Housing Matcher facilitates linkage of eligible clients to applicable housing resources. The Housing Matcher acts as a liaison between CES housing navigators and permanent housing providers, landlords, and associated systems of care to support the application and lease-up process.

 

The SPA 3 Housing Matcher will provide oversight, review, and compile reports to ensure the accuracy and integrity of CES program outcomes. and client records – both in HMIS and physical charts.

 

DUTIES AND RESPONSIBILITIES:

Matching Responsibilities

  • Housing Matcher will “match” using the Homeless Management Information Systems (HMIS) to prioritize individuals who are most appropriate for the centralized housing resources.
  • Work closely with local permanent supportive housing providers as well as the Department of Mental Health and the Department of Health Services to ensure relevant housing pathway criteria are met.
  • Track and manage the matching process both through HMIS and through internal CES tracking systems.
  • Serve as SPA 3 representative in county-wide efforts to develop future data platform utilization that supports the matching process.
  • Work with SPA 3 CES Coordinator if challenges arise with outside partner agencies that are tasked with providing primary housing navigation support.
  • Develop systems to track, monitor, and improve the permanent housing placement time of outside partner agencies from participant entry to permanent housing placement.
  • Oversee the coordination with other agency departments and outside entities to ensure staff access identified housing resources quickly and seamlessly.
  • Ensure the accuracy of monthly, quarterly and annual reports for all necessary program reports.
  • Track success rate and timelines from housing match to permanent housing placement.
  • Review data reports prior to submission and work with appropriate staff/agencies to correct inaccuracies or data errors.
  • Manage housing resource database.
  • Function as the primary liaison between permanent supportive housing providers and SPA 3 housing navigators.

Quality Assurance Responsibilities

  • Review SPA 3 CES charts and records in HMIS (Homeless Management Information System) on a monthly basis and upon exit to ensure compliance with agency guidelines.
  • Integrate and apply changing guidelines as directed by LAHSA, United Way, or USHS as related to quality assurance policies and procedures. Communicate said changes to SPA 3 CES staff.
  • Review and compile reports on a monthly basis related to quality assurance measures.
  • Work with SPA 3 CES staff and their supervisors to make necessary QA related corrections in a timely manner.

 

General Responsibilities

  • Participate in staff meetings.
  • Other duties as assigned.

 

MINIMUM QUALIFICATIONS:

  • Bachelor’s Degree in human services or related field preferred.
  • Experience completing or reviewing client service plans.
  • Experience conducting audits of social service charts/documentation desired.
  • Experience assisting low and very-low income individuals access affordable housing.
  • Experience working with individuals who have experienced homelessness, mental health concerns, or substance use preferred.
  • Experience with database development and management desired.

Apply now

Facilities Maintenance Technician Posted March 8, 2017

The Facilities Maintenance Technician assists with daily facility maintenance projects and provides needed repairs and regular preventative maintenance of equipment. The Facilities Maintenance Technician will also assist in coordinating outside vendors and contractors with repairs and communications.

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SUMMARY:

The Facilities Maintenance Technician assists with daily facility maintenance projects and provides needed repairs and regular preventative maintenance of equipment.  The Facilities Maintenance Technician will also assist in coordinating outside vendors and contractors with repairs and communications.

 

DUTIES AND RESPONSIBILITIES

  • Assist Facilities Manager in prioritizing and scheduling maintenance items.
  • Provide general maintenance as needed for the Family Center and Adult Center
  • Maintaining all aspects of plumbing and electrical systems
  • Maintaining in-house preventative maintenance program
  • Working with different volunteer groups on facilities related projects
  • Building, repairing or modifying items such as shelving, masonry, cabinets, and drawers
  • Communicating any additional needs to the janitorial, landscaping, and other vendors
  • Respond to written and verbal maintenance repair requests.
  • Utilize and maintain a Monthly Maintenance Repair Log Book of all service activity
  • Maintain a working inventory of maintenance & repair supplies
  • Prepare routine reports and correspondence.
  • Use catalogs, Internet and other resources to assist in locating supplies required for facility maintenance.
  • Maintain all USHS vehicles in accordance with USHS vehicle policy including regular vehicle inspections and minor maintenance.
  • Review all needed repairs and maintain current CHP and DMV related documents to USHS vehicles with Facilities Manager. Upon approval, schedule appointments for service or repairs. Provide written statements when appropriate or requested.
  • Other duties as assigned by the Facilities Manager. 

 

MINIMUM QUALIFICATIONS:

  • Must have good working knowledge and experience with general handyman tasks e.g., basic plumbing, basic electrical, painting skills, basic carpentry including ability to work with a saw and drill, dry wall, plaster, tile, mechanical, etc.
  • Proficient with office communication equipment and office machines (telephone, copier, fax machine, personal computer).
  • Familiarity with Microsoft Outlook, Word, and Excel, email and Internet research.
  • Must have ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Must be able to communicate clearly, both verbally and in writing.
  • Possess knowledge of the business and residential streets of the Pasadena area, and be able to navigate a vehicle in the area with or without the assistance of a Thomas Brothers Map Guide.
  • Minimum of 2 years in providing facility maintenance or equivalent experience.
  • Must possess valid California Driver’s License and insurance.

 

 

 

Apply now

Housing Navigator, MDT Posted March 28, 2017

The M-DOT (Multidisciplinary Outreach Team) Housing Navigator conducts outreach and housing navigation activities with a focus on chronically homeless and highly vulnerable individuals. S/he is a member of an interdisciplinary team that will provide services to clients on the streets and in encampments. The Housing Navigator will provide substance abuse counseling services or mental health assessments and interventions (depending on specialty), within scope of practice, to clients in need of assistance. S/he will also address the individuals’ immediate needs and work to engage them in the housing navigation process.

Apply now

Union Station Homeless Services is seeking experienced candidates to fill positions in its recently launched Multi-Disciplinary Outreach Team – a new and innovative street-based outreach program targeting the most vulnerable homeless individuals and families living in the San Gabriel Valley. This team will bring a full range of support and treatment to persons not otherwise engaged in services. Candidates for this team will have experience engaging unsheltered homeless individuals and families with the ultimate goal of moving them into permanent housing.  This clinically oriented team will consist of a mental health specialist, a substance use specialist, a nurse practitioner and a peer advocate in order to support ending the homelessness of the San Gabriel Valley’s most at-risk homeless population.

SUMMARY:  The MDT (Multidisciplinary Team) Housing Navigator conducts outreach and housing navigation activities with a focus on chronically homeless and highly vulnerable individuals. S/he is a member of an interdisciplinary team that will provide services to clients on the streets and in encampments. The Housing Navigator will provide substance abuse counseling services or mental health assessments and interventions (depending on specialty), within scope of practice, to clients in need of assistance. S/he will also address the individuals’ immediate needs and work to engage them in the housing navigation process.

 

DUTIES AND RESPONSIBILITIES:

  • Conducts outreach activities to engage chronically homeless individuals toward pursuing permanent housing options.
  • Receives, assesses and triages referrals from walk-ins and other collaborative partners.
  • Conducts standardized screening and triages chronically homeless individuals.
  • Assists individuals with collecting documents necessary for applying for permanent supportive housing.
  • Attends case conferencing meetings to coordinate services with other providers.
  • Provides substance abuse counseling and linkage to related resources if indicated, using a harm reduction philosophy as basis for interventions OR provides mental health assessments, counseling, and interventions when indicated, using Recovery Model and Trauma-Informed Care, among other like philosophies as basis for interventions.
  • Connects individuals to other supportive services as needed such as mental health, health, substance abuse, legal, employment, etc.
  • Document services and complete data entry into HMIS database.
  • Provide linkage to mainstream resources, such as DPSS or Social Security Disability.
  • Provide transportation assistance for the purposes of stabilizing the current housing crisis.
  • Conduct follow-up activities to ensure completion of the crisis housing plan.
  • Identify appropriate interventions to address and resolve the homeless status of program participants.
  • Assists individuals with accessing permanent housing opportunities including permanent supportive housing, move-in assistance, shared housing, affordable housing, etc.
  • Other duties as assigned.

 

MINIMUM QUALIFICATIONS:

  • Knowledge of emergency housing, transitional and permanent housing resources throughout Los Angeles County.
  • Knowledge of HUD guidelines and experience working with subsidized housing programs such as Section 8, Shelter Plus Care and others.
  •  Professional substance abuse counseling certification, i.e. CADAC OR certification of mental health specialty including BSW or MSW.
  • Bilingual Spanish preferred
  • 1 year of experience working with homeless individuals, preferably in an outreach/navigation capacity

 

To Apply:   

Apply online at www.unionstationhs.org.  Employment Opportunities are featured under the “Who We Are” tab.

 

Union Station Homeless Services is an Equal Opportunity Employer

 

Apply now

Lead Housing Navigator, MDT Posted March 28, 2017

The Lead Housing Navigator conducts outreach and housing navigation activities with a focus on chronically homeless and highly vulnerable individuals. The Lead Housing Navigator is a member of M-DOT (Multidisciplinary Outreach Team) that will provide services to clients on the streets and in encampments. S/he will provide clinical services, within scope of practice, to clients in need of assistance. S/he will provide clinical support to the interdisciplinary team, within scope of practice. S/he will have a leadership role within the team and will provide oversight of the day to day program activities.

Apply now

Union Station Homeless Services is seeking experienced candidates to fill positions in its recently launched Multi-Disciplinary Outreach Team – a new and innovative street-based outreach program targeting the most vulnerable homeless individuals and families living in the San Gabriel Valley. This team will bring a full range of support and treatment to persons not otherwise engaged in services. Candidates for this team will have experience engaging unsheltered homeless individuals and families with the ultimate goal of moving them into permanent housing.  This clinically oriented team will consist of a mental health specialist, a substance use specialist, a nurse practitioner and a peer advocate in order to support ending the homelessness of the San Gabriel Valley’s most at-risk homeless population.

SUMMARY:  The Lead Housing Navigator conducts outreach and housing navigation activities with a focus on chronically homeless and highly vulnerable individuals. The Lead Housing Navigator is a member of MDT (Multidisciplinary Team) that will provide services to clients on the streets and in encampments. S/he will provide clinical services, within scope of practice, to clients in need of assistance. S/he will provide clinical support to the interdisciplinary team, within scope of practice. S/he will have a leadership role within the team and will provide oversight of the day to day program activities.

 

DUTIES AND RESPONSIBILITIES:

  • Conducts outreach activities as part of an interdisciplinary team to engage chronically homeless individuals toward pursuing permanent housing options.
  • Receives, assesses and triages referrals from CES team members and community partners.
  • Conducts standardized screening and triages chronically homeless individuals along with the interdisciplinary team.
  • Assists individuals with collecting documents necessary for applying for permanent supportive housing.
  • Provides day to day oversight of program activities as well as day to day supervision of program staff.
  • Provides clinical supervision of staff working in Navigation and mental health specialty capacities.
  • Attends case conferencing meetings to coordinate services with other providers.
  • Connects individuals to supportive services as needed such as mental health, health, substance abuse, employment, etc.
  • Documents services and completes data entry into HMIS database.
  • Provides linkages to mainstream resources, such as DPSS or Social Security Disability.
  • Provides transportation assistance for the purposes of stabilizing the current housing crisis.
  • Conducts follow-up activities to ensure completion of the crisis services and housing plan.
  • Identifies appropriate interventions to address and resolve the homeless status of program participants.
  • Assists individuals with accessing permanent housing opportunities including permanent supportive housing, move-in assistance, shared housing, affordable housing, etc.
  • In conjunction with the Regional Coordinator, facilitates weekly case conferencing/team meetings.
  • Manages and tracks new referrals and ensures timely outreach.
  • Other duties as assigned.

 

MINIMUM QUALIFICATIONS:

  • Knowledge of transitional and permanent housing resources throughout Los Angeles County.
  • Knowledge of HUD guidelines and experience working with subsidized housing programs such as Section 8, Shelter Plus Care and others.
  • Current knowledge of social work practices and principles related to best practice standards.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to accurately enter client data and notes in HMIS Homeless Management Information System.
  • Possess valid California driver’s license and have access to properly registered vehicle.
  • MSW, MFT or Master’s in Psychology.
  • Bilingual Spanish preferred
  • Experience assisting low and very-low income individuals access affordable housing.
  • Minimum of 3 years of experience working with homeless individuals.

 

To Apply:   

Apply online at www.unionstationhs.org.  Employment Opportunities are featured under the “Who We Are” tab.

 

Union Station Homeless Services is an Equal Opportunity Employer

Apply now

Interim Senior Staff Accountant Posted April 6, 2017

We are seeking a strong Staff or Senior Accountant to immediately step in on an interim assignment. Knowledge in a non-profit environment, familiarity with donor and grant accounting and terminology and related accounting practices is important.

We are seeking a strong Staff or Senior Accountant to immediately step in on an interim assignment.  Must have experience working in a non-profit setting, familiarity with donor and grant accounting and terminology and related accounting practices is important.

This requires an accountant able to quickly grasp the scope of work and step in immediately.

Software:

Proficiency in Financial Edge and Excel required.

 

 

Description:

  • General Ledger Reconciliation
  • Sub ledger reconciliation
  • Prepare Financial Statement
  • Investment Reconciliation
  • Payroll Accrual
  • Fixed Asset Reconciliation
  • Bank Reconciliation

 

Assist in Year End Preparation

  • Maintain all balance sheet transactions
  • Keep General Ledger clean and reconciled
  • Daily approvals
  • Handle miscodings and mispostings

 

Monthly reconciliation with Development Department on monthly income from  grants, charitable gifts, donations.

 

For consideration, please submit your resume to hr@unionstationhs.org

Care Coordinator-Housing and Jobs Collaborative Posted April 6, 2017

The Care Coordinator for the Housing and Jobs Collaborative (HJC) Rapid Rehousing program will assist clients during the lease-up process and will engage tenants to provide supportive services to promote housing sustainability and stability, linkage to employment services and mainstream resources, community integration, and improved health and wellness. Additionally, the Care Coordinator will provide clinical services, within scope of practice, to tenants requesting assistance.

Apply now

SUMMARY:  The Care Coordinator for the Housing and Jobs Collaborative (HJC) Rapid Rehousing program will assist clients during the lease-up process and will engage tenants to provide supportive services to promote housing sustainability and stability, linkage to employment services and mainstream resources, community integration, and improved health and wellness.  Additionally, the Care Coordinator will provide clinical services, within scope of practice, to tenants requesting assistance.

 

DUTIES AND RESPONSIBILITIES:

  • Accept, screen, and process referrals received from DHS and/or Housing For Health (HFH), and community partners, including the San Gabriel Valley (SPA 3) Coordinated Entry System (CES).
  • Conduct intake and enrollment with eligible clients, including assisting clients with gathering program eligibility documentation, and completing program intake forms.
  • Assist clients with accessing temporary housing, including shelter, until permanent housing is secured.
  • Support clients with the lease-up process, including meeting with property management, reviewing and signing their lease, and obtaining household necessities.
  • Conduct comprehensive bio-psycho-social assessments.
  • Develop individualized collaborative service plans for tenants.
  • Coordinate with the agency providing rental assistance to locate appropriate permanent housing, and develop and implement a rental assistance plan that includes a step down approach toward the client paying the entirety of their rent.
  • Strive to recognize the best in each tenant and to support the meaningful change they seek through building relationships and utilizing motivational interviewing techniques and strength based case management techniques.
  • Meet with each tenant on regularly scheduled basis and document progress and strength in progress notes.
  • Provide home and field based services as appropriate.
  • Transport tenant as needed to essential appointments that support their stability and housing retention.
  • Assist tenant with navigating and abiding by their lease obligations.
  • Support tenants with learning and practicing fiscal responsibility.
  • Assist tenant with their physical and mental health needs by providing support and linkage to appropriate services.
  • Complete and submit required weekly and monthly program reports.
  • Other duties as assigned.

 

MINIMUM QUALIFICATIONS:

  • Required to have at least one year of experience working with homeless individuals AND have a social work/mental health related bachelor’s degree, or have a minimum of two years of experience providing direct mental health or intensive case management services.
  • Have experience working with clients with employment barriers and/or mental illness, chronic health issues, and substance use disorders.
  • Have expertise in the following areas: homelessness, outreach and engagement strategies, intensive case management services, best practice models, mental health and substance use disorder services, crisis intervention, suicide assessment and prevention, affordable housing and public benefits applications, housing and landlord/tenant rights, eviction prevention, etc.
  • Possess valid California driver’s license and have access to properly registered vehicle.

 

Union Station is an Equal Opportunity Employer

Apply now

On-Call Resident Advisor Posted April 13, 2017

Under the supervision of the Overnight Shelter Manager, the On-Call Resident Advisor is responsible for the shelters at the Adult Center and/or the Family Center. This position supervises resident activities, interacts with residents and staff in a positive and courteous manner, supervises the volunteers, and ensures a safe environment for the residents at those facilities. The On-Call Resident Advisor provides continuity for the case managers in their efforts to assist residents with legal, health, personal, recovery, and other issues.

Apply now

The On-Call Resident Advisor fills open shifts (evenings, nights, and weekends) due to absences by regular staff and is generally expected to be available on short notice if needed.

SUMMARY:  Under the supervision of the Overnight Shelter Manager, the On-Call Resident Advisor is responsible for the shelters at the Adult Center and/or the Family Center. This position supervises resident activities, interacts with residents and staff in a positive and courteous manner, supervises the volunteers, and ensures a safe environment for the residents at those facilities. The On-Call Resident Advisor provides continuity for the case managers in their efforts to assist residents with legal, health, personal, recovery, and other issues.

DUTIES AND RESPONSIBILITIES:

  • Help secure the premises and account for current residents at the beginning of each shift.
  • Document any resident issues in the Weekly Client Information Log noting current state of residents, problems, and any incidents / information of note. Cross-reference with the Client Log sheets. Contact appropriate staff via e-mail if needed to report issues and/or incidents.
  • Maintain accurate resident records and logs, and assist with accurate nightly and monthly reports of the resident’s presence at shelter for reporting purposes. Update Medication Logs as needed.
  • Enter notes into HMIS database system.
  • Review documents with new residents; obtain required signatures. Assemble new resident charts.
  • Upon learning of personal health and welfare needs of the residents, encourage residents to seek any needed assistance from their primary case managers.
  • Provide appropriate crisis intervention to residents in the form of support and/or problem solving.
  • Supervise resident responsibilities to ensure that beds are made properly, items stored, and each resident’s general sleeping area is left neat and clean.
  • Supervise dorm monitors to ensure that their duties are carried out.
  • Ensure that all kitchen duties are completed, kitchen is clean and everything is put away.
  • Provide basic cleaning at assigned site, such as vacuuming, trash removal, etc., before shift ends.
  • Occasionally, will determine the menu, prepare the food, and serve the evening meal.
  • Receive and store donations of food and other items according to procedures.
  • Maintain a positive relationship with volunteers by providing support and supervision as needed.
  • Report building or equipment problems, hazards, etc., to the appropriate administrative staff.
  • Participate in job related training events and attend staff meetings as required by supervisor.

QUALIFICATIONS:

  • Good written and verbal communication skills.
  • Basic computer skills and ability to accurately enter notes into database system.
  • Minimum two years of demonstrated ability to work effectively with adults in an adult setting and/or families with children in a family-oriented facility.
  • Familiarity in understanding and dealing with residents with history of drug and/or mental health related issues. Knowledge of crisis intervention.
  • High school diploma or GED required.

Apply now

CES Housing Navigator Posted May 3, 2017

The CES Housing Navigator conducts outreach and housing navigation activities with a focus on chronically homeless individuals. The Housing Navigator uses a universal assessment tool to determine vulnerability, assists individuals with collecting documents necessary for housing, and provides linkage to ongoing supportive services. The Housing Navigator will address the individuals’ immediate needs and work to engage them in the housing navigation process. The Housing Navigator is the primary point of contact with program participants and provides screening, triage, crisis intervention, access to bridge housing, and transportation services, with the goal of assisting chronically homeless individuals with moving into permanent housing.

Apply now

SUMMARY:  The CES Housing Navigator conducts outreach and housing navigation activities with a focus on chronically homeless individuals. The Housing Navigator uses a universal assessment tool to determine vulnerability, assists individuals with collecting documents necessary for housing, and provides linkage to ongoing supportive services. The Housing Navigator will address the individuals’ immediate needs and work to engage them in the housing navigation process. The Housing Navigator is the primary point of contact with program participants and provides screening, triage, crisis intervention, access to bridge housing, and transportation services, with the goal of assisting chronically homeless individuals with moving into permanent housing.

 

DUTIES AND RESPONSIBILITIES:

  • Conducts outreach activities to engage chronically homeless individuals toward pursuing permanent housing options.
  • Receives, assesses and triages referrals from walk-ins and other collaborative partners.
  • Conducts standardized screening and triages chronically homeless individuals.
  • Assists individuals with collecting documents necessary for applying for permanent supportive housing.
  • Attends case conferencing meetings to coordinate services with other providers.
  • Connects individuals to supportive services as needed such as mental health, health, substance abuse, employment, etc.
  • Accurately document services and complete data entry into HMIS database.
  • Provide linkage to mainstream resources, such as DPSS or Social Security Disability.
  • Provide transportation assistance for the purposes of stabilizing the current housing crisis.
  • Conduct follow-up activities to ensure completion of the crisis housing plan.
  • Identify appropriate interventions to address and resolve the homeless status of program participants.
  • Assists individuals with accessing permanent housing opportunities including permanent supportive housing, move-in assistance, shared housing, affordable housing, etc.
  • Other duties as assigned.

 

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree or higher in social work or related field required

OR

Related professional certification, i.e. CADAC, LVN, LPT, AND a minimum of two year professional case management or related experience

OR

A minimum of four years of relevant experience.

  • Experience assisting low and very-low income individuals access affordable housing.
  • Experience working with homeless individuals preferred.
  • Knowledge of transitional and permanent housing resources throughout Los Angeles County.
  • Knowledge of HUD guidelines and experience working with subsidized housing programs such as Section 8, Shelter Plus Care and others.
  • Current in knowledge of social work practices and principles related to best practice standards.
  • Possess valid California driver’s license and have access to properly registered vehicle.

Apply now

Development and Communications Associate Posted June 6, 2017

The Development and Communications Associate provides coordination and implementation of the agency’s external communication efforts, including public relations, branded collateral, and online presence to consistently articulate Union Station’s mission.

Apply now

Union Station Homeless Services is a non-profit organization working to rebuild lives and end homelessness in Los Angeles. As the San Gabriel Valley’s largest and most comprehensive homeless services agency, Union Station provides a comprehensive range of services to adults and families, including street outreach, meals, showers, care coordination, shelter, housing and job search assistance. The organization seeks a passionate, motivated and qualified Development and Communications Associate.

SUMMARY: The Development and Communications Associate provides coordination and implementation of the agency’s external communication efforts, including public relations, branded collateral and online presence to consistently articulate Union Station’s mission.

 

ESSENTIAL FUNCTIONS INCLUDE, but are not limited to the following

  • Work with Director of Development (DOD) to implement the annual communications calendar and to maintain the Union Station Homeless Services brand across print and electronic collateral
  • Create publications, including quarterly newsletters, direct mail and annual reports, by managing timelines, writing, researching, collecting artwork and designing. Work in conjunction with the Development team, other agency staff, and vendors.
  • Create and update printed collateral, including brochures, event invitations, posters, display boards, banners, press kits, and flyers.
  • Create and distribute e-blast communications, including quarterly e-newsletters, event promotions, and other emails as needed
  • Maintain the organization’s presence on social networking sites, including Facebook, Twitter, Instagram, LinkedIn, YouTube
  • Maintain the organization’s website. Ensure that content is current and the site’s appearance is user-friendly, professional and attractive.
  • Coordinate media inquiries by connecting media to appropriate staff in a timely manner.
  • Work with program and volunteer department staff to identify and develop client success stories, testimonials, program updates and other media opportunities.
  • Maintain and update media contact lists and maintain accurate printed and digital catalog of press coverage.
  • Assist in event promotion by designing printed and digital event collateral, writing and distributing press releases, developing media sponsorship, serving on event committees as needed, and working at major events as assigned. Event work includes occasional weekends, evenings and holidays, including such as Thanksgiving and Christmas.
  • Assist the development team with prospect research by creating profiles using biographical information, financial data, news, and philanthropic history.
  • Serve as representative at tabling and speaking engagements in the community as needed. Identify and pursue appropriate and impactful community relations opportunities with service groups, congregations and schools to enhance public awareness of our programs and services.

 

KNOWLEDGE, SKILLS AND ABILITIES:

  • Outstanding written, verbal and visual communication skills.
  • Persuasive public speaking skills to large groups; ability to deliver appropriate messaging based on group’s age and demographic.
  • Excellent working knowledge of software applications including Word, Excel, Publisher and PowerPoint required.
  • Ability to create attractive publications and graphics. Must have desktop publishing and graphic layout skills with strong knowledge of Adobe Creative Suite, including Photoshop, InDesign and Illustrator required.
  • Excellent working knowledge of web-based applications including Constant Contact, WordPress and social media applications required. HTML knowledge helpful.
  • Understanding of brand management, public relations, and online communications required.
  • Must be a creative, reliable and conscientious self-starter with strong time-management skills
  • Must possess excellent attention to detail and ability to coordinate and prioritize multiple projects and deadline.
  • Passion for the mission of Union Station Homeless Services required.

 

PHYSICAL AND MENTAL REQUIREMENTS AND WORK ENVIRONMENT:

  • Work indoors in a temperature controlled environment with low to moderate noise level. Occasional outdoor work and driving may be required.
  • Requires use of computer and phone; stand and sit for long periods of time, and move and walk to various locations.
  • See, hear and speak clearly in order to give and receive information and instructions.
  • Complex reading, writing, and research skills; analytical/perceptive /comprehensive capabilities.
  • Ability to interact effectively with employees, clients, customers, media and other members of the public.
  • Ability to multi-task, prioritize workload, manage time, adapt to changing work demands, and meet deadlines.
  • Able to work overtime, and work evenings and weekends.
  • Must possess valid California driver’s license.

 

EDUCATION, TRAINING AND EXPERIENCE:

  • Bachelor’s degree required.
  • Minimum two years in communications, marketing or public relations experience required.
  • Previous non-profit experience highly preferred.

 

 

Union Station Homeless Services is an Equal Opportunity Employer

Apply now